User agreement
1. Warranty Period
Purchased digital profiles can be verified within 24 hours of purchase.
During this period, the buyer may report any technical issues encountered.
2. Conditions for Replacement
A replacement may be provided in the following cases:
inability to log in (incorrect login credentials);
the profile was inaccessible at the time of receipt;
presence of restrictions not specified in the product description.
3. Grounds for Refusing Replacement
A replacement request may be denied in the following situations:
more than 24 hours have passed since the purchase;
access credentials or profile settings have been altered;
the profile was used in violation of platform rules;
login was attempted without a specialized browser and appropriate proxy;
the buyer failed to provide proof of the issue (screenshots or screen recording).
4. Replacement Request Process
To submit a request, you must:
Contact store support: https://t.me/Spase_Store
Provide the order number and a brief description of the issue.
Provide proof (screenshots or screen recording showing the error and the current date).
5. Additional Terms
The store administration reserves the right to refuse a replacement if attempts to abuse the warranty system are detected.
If an identical product is unavailable, the following options may apply:
provision of an alternative product;
or a refund, subject to agreement.
6. Limitations
All digital profiles are sold "as-is" with the specified characteristics.
For stable operation, it is recommended to:
avoid changing access credentials during the first 24 hours after purchase;
update login credentials after this period to enhance security.
Profiles must be used in compliance with platform rules and applicable laws.
7. Advertising Tool Usage
For profiles used for advertising purposes, the following factors must be considered:
potential budget limitations;
internal system checks;
platform advertising policy requirements. No replacement will be provided for restrictions that arise after work has commenced.
The user is responsible for setting up advertising campaigns.
8. Refunds
Refunds are available only if it is impossible to provide a replacement of an equivalent standard.
Refunds are processed within 1–2 business days following approval.
9. Technical Limitations
The store is not liable for temporary restrictions or platform technical failures that may affect profile performance.
10. User Responsibility
Once the digital profile has been transferred, its subsequent use is the buyer's responsibility.
The store administration does not control user actions and is not liable for the intended use of purchased materials.
11. Post-Purchase Verification
It is recommended to verify the profile's accessibility immediately upon receipt.
If the profile is inaccessible during the initial check, the user must contact support within the warranty period.
12. Profile Accessibility Check
Profiles can be verified in the following ways:
Navigate to the profile link.
Ensure the page loads and displays basic information.
Specialized verification services may also be used.
13. Work Accounts/Dashboards
Work accounts are eligible for replacement in the following cases:
the access link is invalid
there are restrictions not specified in the description.
No replacement is provided if restrictions arise after work has commenced.
14. Verification Period
The store allows 24 hours for the verification of purchased materials.
The warranty may not apply if usage begins a significant amount of time after purchase.
15. Refusal of Service
The store administration reserves the right to refuse further service to users who violate the rules or display disrespect toward support staff.
Users may be banned if fraudulent activity is detected.
16. Changes to Rules
The store administration reserves the right to modify these rules.
The current version of the rules is always published on the website.